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Our Terms & Conditions

  • On signing the booking form you are agreeing to our Terms & Conditions.

  • A deposit of 10 is required to secure Booking during busy periods.

  • The booking deposit is non-refundable in any event.

  • Fees will be charged on a daily basis for all animals, irrespective of time until the day of departure.

  • The day of departures will be charged for unless the animal is collected before 9.30am.

  • Clients are welcome to provide their own food should we not be able to provide their brand. There will however be no reduction in fees.

  • Clients with more than one pet (cat or dog) may have them share the same kennel with a 10% reduction in fees.

  • Clients are welcome to supply their own bedding & toys but this is at their own risk.

  • All clients will be required to produce all vaccination certificates upon arrival in order to board their pets at Marsh Lea. All dogs must be vaccinated against kennel cough. Elderly pets may be exempt upon confirmation of previous vaccinations by their vet.

  • Payment can be made by cheque with a valid cheque guarantee card, or in cash prior to the animals leaving Marsh Lea.

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